Episode S02 E36: Making Progress toward Physical, Behavioral Healthcare Integration

Healthcare industry leaders have emphasized the need for physical, behavioral healthcare integration, but what actions do payers and healthcare organizations need to take to meaningfully move in the right direction? Brett Hart, Centene’s Chief Behavioral Health Officer, and Indira Paharia, Centene’s Chief Operating Officer for Behavioral Health, discuss barriers to integration and how to best leverage telehealth and value-based care to empower primary care services and achieve integration.

Episode S02 E35: Progressing from COVID Cost-Sharing Waivers to Less Low-Value Spending

Payers eliminated cost-sharing for coronavirus treatment when the pandemic hit the US in March 2020. Now they have the opportunity to use those waivers as a model for reducing low-value care spending and investing in high-value care across the industry. Mark Fendrick, director of the University of Michigan Center for Value-Based Insurance Design and professor of the division of general medicine, department of internal medicine and department of health management and policy at The University of Michigan, shares how payers can make that transition.

Episode S02 E34: Moving from In-Person to Virtual Care in a Collaborative Care Setting

How can practices that engage in collaborative care successfully transition from in-person to virtual care? What does the future hold for integrating these two forms of care delivery? Sudhir Rao, MD, medical director at Pain and Spine Specialists of Maryland, shares how his practice shifted from in-person to virtual care in just a few days during the coronavirus pandemic and how he increased his patients’ access to behavioral healthcare specialists using virtual care.

Episode S02 E33: Leveraging Care Coordination, Technology to Improve Patient Experience

The patient’s experience of care has an impact beyond rankings and retention; it can affect the patient-provider relationship and the patient’s wellbeing overall. Emily Sokol, director of research at Xtelligent Healthcare Media, shares the results of the latest Insights report on patient experience, covering care coordination strategies, relevant technologies, and the influence of the coronavirus pandemic on healthcare organizations’  strategies.